Shipping policy
Thank you for shopping with Colores Coastal Woods. We’re so grateful you’re here 🌿
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
During high-volume periods (launches, holidays, events), processing times may be slightly extended.
Once your order ships, you’ll receive a confirmation email with tracking details.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Please note: delivery times are estimates and may vary due to carrier delays.
Local Pickup (if applicable)
If you’re shopping with us at a market, pop-up, or local event, we may offer free local pickup.
Details and instructions will be provided at checkout when available.
Shipping Locations
We currently ship within the United States.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.
Lost or Delayed Packages
Once a package is in the hands of the shipping carrier, delays are unfortunately out of our control.
If your package is significantly delayed or appears lost, please reach out to us at:
support@colorescoastalwoods.com.
We’ll do our best to support you and find a solution.
Incorrect Shipping Information
Please double-check your shipping address before placing your order.
We are not responsible for orders shipped to incorrect addresses provided at checkout.
Damaged Items
If your order arrives damaged, please contact us within 5 days of delivery with photos of the item and packaging.
We’ll make it right 🤍
Questions
If you have any questions about your order, feel free to reach out anytime:
support@colorescoastalwoods.com.
✨ Thank you for supporting Colores Coastal Woods — where every piece is created with intention, warmth, and a little coastal magic.✨